Tenant Rent Credit Terms and Conditions
Introduction
The Rent Credit amount advertised forms part of a limited promotional incentive available on selected apartments and within certain ila neighbourhood.
The promotion is available only during the advertised promotional period or while promotional availability lasts. Ila reserves the right to remove this promotion at any time prior to receiving a completed application and holding fee.
We may update this policy from time to time and will post any changes on our website at www.ila.rent. If you have any questions about this policy, please contact us at hello@ilivearound.com
Qualification Criteria
To qualify for Rent Credit, applicants must satisfy all eligibility requirements contained within this policy.
Qualification is not achieved until:
- Referencing has been successfully completed.
- The Tenancy Agreement has been fully executed.
- The tenancy has commenced.
- All monies due have been paid.
- The resident has moved into the property.
- The resident has remained in occupation for a minimum of 60 consecutive calendar days.
- No outstanding rent arrears or material breaches exist.
Payment
A credit in the sum of the agreed marketed value will be added to your account within 60 days of the tenancy commencement date. The credit will be applied to Month 3, and you will therefore notice a reduced sum to pay in the 3rd months’ rent payment.
The offer will not be spread across additional months and will be added to your account as a lump sum credit for month 3 only.
Where there is more than one tenant named on the Tenancy Agreement, the Rent Credit will be paid to the lead tenant only unless otherwise agreed in writing by all named on the tenancy agreement.
Circumstances where credit will not be applied
Rent Credit will not be applied where:
- Referencing is unsuccessful.
- The application is withdrawn.
- The reservation is cancelled.
- The Tenancy Agreement is not completed.
- The tenancy does not commence.
- Required documentation is not provided.
- Required payments are not made.
- The applicant fails Right to Rent checks. (England only)
- False, misleading or fraudulent information has been supplied.
- The tenancy is terminated or notice to vacate has been given before qualification.
- The resident vacates the property before completing the minimum 60-day occupation period.
- The resident is in rent arrears or is in material breach of the Tenancy Agreement at the time payment is due.
Multiple Applicants
Unless expressly stated otherwise, the Rent Credit amount applies per tenancy, not per individual resident.
Multiple Promotions
Rent Credit cannot normally be combined with:
- Rent-free periods
- Reduced rent promotions
- Referral incentives
- Corporate discounts
- Employee discounts
- Student offers
- Any other promotional campaign
Where more than one promotion could apply, ila reserves the right to determine which single promotion shall apply.
Non-Transferability
Rent Credit:
- cannot be transferred to another resident;
- cannot be transferred to another tenancy;
- cannot be transferred to another ila community
Fraud and Misuse
Ila reserves the right to refuse, withhold or recover Rent Credit where it reasonably believes that:
- fraudulent activity has occurred;
- false information has been supplied;
- multiple applications have been submitted to obtain additional incentives;
- the promotion has otherwise been abused.
Where fraud is suspected, the company may undertake additional verification before any payment is released.
Changes to the Promotion
ila reserves the right to amend, suspend or withdraw this promotion at any time before a qualifying Tenancy Agreement has been entered into.
Any applicant who has already entered into a qualifying Tenancy Agreement before the promotion is withdrawn will remain eligible, provided all Terms & Conditions continue to be satisfied.
Promotional Period
Each Rent Credit promotion will specify:
- eligible apartment types;
- promotional period;
- Rent Credit amount;
- any campaign-specific conditions.
Only reservations made during the stated promotional period will qualify.
Tax
Residents are responsible for obtaining their own independent tax advice if required. Ila accepts no responsibility for any tax liability arising from receipt of Rent Credit.
Liability
Nothing within these Terms excludes or limits liability where such exclusion or limitation is not permitted by law.
Nothing in these Terms affects the resident's statutory rights.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

